Applies to: Accounts with a connected HRIS or onboarding system
Overview
When an applicant is moved to the Hired stage, the Mark as Hired integration sends their information to your connected HRIS or onboarding system. That system then emails the applicant to begin onboarding.
If you need to send a candidate through onboarding again, for example because their email address was entered incorrectly, you can re-trigger the Mark as Hired workflow. This creates a new onboarding event and sends the email to the address currently on the applicant’s profile.
Steps
Complete these steps in order:
- Open the applicant’s profile, update their email address if it needs correcting, and save your changes.
- Move the applicant out of the Hired pipeline stage.
- Move the applicant back into the Hired pipeline stage.
Moving the applicant back into Hired creates a new Mark as Hired event, which restarts the onboarding process using the information on their profile.
Things to know
- Save any changes to the applicant’s profile before changing the pipeline stage so the new event uses the updated information.
- This applies only to accounts with a connected HRIS or onboarding system that uses the Mark as Hired integration.
Still having trouble?
If the applicant doesn’t receive a new onboarding email, or you don’t see the Mark as Hired integration in your account, contact Support. Include the applicant’s name and the job they were hired for.
