Want to make hiring easier while gaining valuable insights into your candidates? Meet Automated Reference Checks—a quick, confidential, and hassle-free way to collect meaningful feedback. No more phone tag with past employers—this process is fully automated!


For just $19 per applicant (plus any required local taxes), you’ll get predictive insights to help you make informed hiring decisions.


How to Order an Automated Reference Check

  1. Go to the applicant’s profile

    • Find the candidate you’d like to check references for.
    • Click the Verify button.
    • Select Reference Check from the drop-down menu.

  2. Order the Reference Check

    • Click the Order Reference Check button.
    • Complete the purchase.

  3. Your candidate gets notified

    • They’ll receive an email branded with your company name, explaining the reference check process.
    • Shortly after, they’ll get a second email with a link to add their references.
    • They must accept the Terms and Conditions to give their consent.

  4. References receive the survey

    • Each reference gets an email with a link to complete a job-specific, behaviorally based questionnaire.
    • Questions are legally approved and tailored to the role.
    • References can also add comments.

  5. Once at least three references respond…

    • You’ll receive an email asking if you’d like to finalize the report.
    • If all references respond, you’ll automatically receive the Feedback Report.


What’s in the Feedback Report?

  • Candidate Details

    • Candidate Name
    • Position
    • Survey Type
    • Candidate’s IP Address
    • Reference’s Name
    • Date of Submission
    • Report History

  • Pre-Hire 360° Feedback Report Summary

    • Predictive Analytics & Overall Rating
    • % of References that responded
    • Competency Cluster Summary (scores on key skills like Professionalism, Problem-Solving, Interpersonal Skills, etc.)
    • Average Ratings by Reference
    • Reference Comments (Work-related strengths & areas for improvement)
    • Behavioral Questions Breakdown (Numeric ratings by skill area)
    • If at least two managers provided feedback, you’ll see a Managers-Only Score

  • Reference Contact Information

    • Work relationship details provided by the candidate
    • Any changes made by references (highlighted in red for further discussion)
    • Status indicators:
      • ✅ Green checkmark = Reference feedback included

      • ⚪ Hollow checkmark = Feedback received after finalization (can be included in a new report)

      • ❌ Red "NO" = Reference has not submitted feedback
  1. Where to Find the Report
    • Your completed Reference Feedback Report is stored in the Restricted Files tab in the candidate’s profile.


And that’s it!

Automated Reference Checks make hiring faster and more insightful—helping you pick the right people with confidence.


Got questions? Need assistance? Check out our FAQ here: FAQ: Automated Reference Checks or reach out; our support team is happy to help!